Welcome to the Sahara Life Health Care Card FAQ section.

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GETTING STARTED WITH SAHARA

1. What is this Health Card?

This Health Card provides essential personal and medical information that can be useful during emergencies or medical consultations. It helps healthcare providers respond quickly and accurately.

2. Who can use this Health Card?

Anyone can use the Health Card, including adults, children, senior citizens, and people with specific medical conditions.

3. Why is blood group mentioned on the card?

Blood group information is critical during medical emergencies, especially in cases of accidents or surgeries where immediate blood transfusion may be required.

4. Is my personal information safe?

Yes. Your information is kept confidential and used only for health and emergency-related purposes.commodi numquam, error, est. Ea, consequatur.

5. Do I need to carry the Health Card all the time?

It is recommended to keep the Health Card with you at all times, especially while traveling or if you have a medical condition. 

6. What should I do if I lose my Health Card?

If you lose your card, please contact us immediately to get a replacement issued.

7. Is the Health Card a medical insurance card?

No. This Health Card is not an insurance card. It is meant only for identification and quick access to important health information.

8. Is there an expiry date on the Health Card?

The Sahara Life Health Care Card is valid for 1 year and can be renewed after expiry.

9. Does this card work in hospitals and clinics?

Yes, this card is accepted at the hospitals and clinics mentioned in the list available on our website.

10. Who should I contact for support or queries?

You can contact our support team using the phone number or email provided on the card or website.

11. Is the 2,000 PKR fee a one-time payment, or do I have to pay it every year?

Yes, the 2,000 PKR fee is for a one-year membership. To continue receiving medical, food, and marriage assistance benefits, your Sahara Health Card must be renewed annually. You will need to pay the renewal fee every year to keep your account active and your benefits valid.